Registration & scheduling

Book your first appointment

At our Northbrook or Libertyville office, or by telehealth anywhere in Illinois. Two ways in, and both start the same conversation: what is going on, who the care is for, and which clinician is the right fit.

New clients

Call us and we will match you

Our Intake Team screens by phone first — a short conversation about what you are dealing with and who the care is for — and then books you with the Psychologist or therapist whose training fits. They verify your insurance on the same call, so there is nothing to find out afterwards. Most new clients are seen within one to two weeks.

Call (847) 549-1189Mon–Fri 9:00 AM – 6:00 PM

Online booking is coming. You will be able to choose a clinician and a time here directly. Until then the fastest route is the phone — one call and you are on the calendar.

Already a client

Use the patient portal

The portal is where you complete your new client forms before a first appointment, view the appointments you already have, manage and pay your balance, and send a secure message to your therapist.

Changing or booking an appointment is still done by phone — call the office and we will sort it with your clinician.

Log in to the patient portalCreate an account →

What happens next

From the first call to the first session

  1. The screening call

    A short, confidential conversation with our Intake Team about your concern, who the care is for, and what you are hoping for. No forms yet.

  2. Insurance and the match

    We verify your benefits and tell you what to expect to pay, then pair you with the clinician whose specialty fits — at whichever office suits you, or by telehealth.

  3. Forms, then your appointment

    You get portal access to complete the new client forms before you come in, so the first hour is spent talking rather than filling in a clipboard.

Northbrook Office604 Academy Drive, Northbrook, IL 60062Libertyville Office1800 Hollister Drive, Suite 201, Libertyville, IL 60048

Would rather write to us?

Send this instead and the Intake Team will come back to you, usually within one business day. Please keep health details out of it — that conversation belongs with your clinician.

In a hurry? (847) 549-1189 is faster.

* Please keep clinical details out of this form — save those for your clinician. Records requests are best sent by fax to (847) 932-4066.

Not sure it is therapy you need yet?

That is a fine reason to call. The screening conversation costs nothing and our intake team will tell you honestly if we are not the right fit — including when a referral elsewhere would serve you better.

Call (847) 549-1189
Grand Oaks Behavioral Health
(847) 549-1189Schedule